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Terms & Conditions

 

1) If you wish to cancel a driving lesson, you must inform your instructor of the cancellation by giving a minimum of 48 hours notice. If not, we reserve the right to charge for that lesson if it cannot be resold.

2) On the day of your practical test, the ‘test lesson’ will be calculated based on your instructor’s hourly rate and the time needed to collect and drop you off. This fee may be rounded up to the next full hour. This fee is at the discretion of your instructor.

3) Please follow the advice of your instructor regarding test applications. Your instructor will advise you when to book your tests and how to prepare for them. Only apply for a practical test when asked to do so by your instructor. Applying for your practical test without informing your instructor does not commit your instructor to offer either their vehicle or their services on your test date. Neither does it commit the driving school to supply a vehicle or another instructor.

4) Please use your instructors unique PRN when you apply for a practical test. Failure to do so may mean that your instructor or driving school cannot offer their services or vehicle on the day of the test. Using the instructors PRN does not commit the driving school to supplying another instructor or vehicle on the day of the test. Your instructor will provide you with their PRN once they are satisfied your driving is at a standard to pass the test.

5) If, for any reason, your instructor feels you are unfit to drive or that road safety may be compromised we reserve the right to forfeit your lesson and you may still be charged. In the event of this being a ‘test lesson’, neither your instructor, nor the driving school will be responsible for any loss of test fee.

6) To enable your instructor to drive to and from your chosen pick-up/drop-off point a few minutes may be required from the lesson time. If you need to arrange for the lesson to be completed in another area than first agreed, please inform your instructor as soon as possible. Your instructor will endeavour to follow your request. However, so that they may begin their next appointment on time, they may need to complete the lesson early.

7) Please pay your instructor before the start of each lesson. Cheques should be made payable to your instructor (not the school). Cheques must be accompanied by a cheque guarantee card.

8) Your instructor will not answer their mobile phone during the lesson.

9) The price of lessons will be stated from the outset. Price increases will only occur when necessary and you will be notified well in advance of any such changes.

10) The first 2 one hour lessons at £15 each (manual), £17 each (automatic) promotion is only applicable for complete beginners i.e. those with no prior experience whatsoever. Subsequent lessons will be charged at the standard rate. Surrey Driving Force reserves the right to withdraw the offer or vary the terms at any time.

11) Surrey Driving Force offers Text (“SMS”) as an available method of enquiry. Those enquiring by SMS are required to send a text to 81066. Texts received by Surrey Driving Force will be charged at the standard operator rate, which will vary depending on the individual’s mobile network provider. This is not a reverse billing service.

12) Our offer of a free driving lesson (or a free advanced driving lesson if already qualified) for anyone who buys a car from Windisor Classics and quotes #SurreyDrivingForce at the time of purchase may be withdrawn at any time.

13) To ensure eligibility when entering our regular competitions to win 10 hours worth of free driving lessons, the entrant must PUBLICLY share the competition update on their own personal Facebook page. The winner will also be expected to acknowledge the win on their personal Facebook page by publically sharing the winning announcement.

 
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